Monday, November 26, 2024 is a day that WhatsApp users in India are not going to forget because there was a server problem that affected a large number of users and left the web and mobile version of the app inoperable for hours. With this being one of the most popular messaging apps in the country, WhatsApp is necessary in everyday activities such as sending a typical good morning text or sending a video. Therefore, when the application is inactive, the number of users waiting for it to be active is significantly high.
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Users could locate and report the outage on Downdetector.in, which monitors service outages. A sudden increase in outages reported confirmed the magnitude of the issue, with WhatsApp’s browser version being the worst affected at over 59% of complaints. On the other hand, about 32% of the total complaints were from users having trouble with the mobile application. The blow was largely felt in major urban areas including Delhi, Mumbai, Lucknow and Jaipur.
Till date, November 27, 2024, the problem has not been resolved and this has put thousands of users in a very annoying and troublesome situation.
As of yet, no official statement has been issued concerning the current issues, and this is why many users do not know when the service will be back up. This seems to be the case with Meta that owns WhatsApp, as the company has still not commented on the outage.
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